Power, design, and possibilities: Designing digital services that are accountable, understood, and trusted
Welcome to this session about power and importance of designing digital services that are understandable, accountable and trusted.
I’m hoping to convince you that designing digital services that are understandable, accountable and trusted is now a commercial as well as a moral imperative, and that building an open society in the digital age is about more than open code.
And that, whether you like it or not, if you work in software or design in 2016 you also work in politics.