Talks
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Platformland: Richard Pope & Emer Coleman in conversation (speaker notes)
** My speaker notes from this event: **
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User centred design and the rule of law
Starting with GOV.UK in 2012, the changes to how the UK government designs and builds digital services over the past decade have been significant. User centered design and agile development practice are now the norm, at least in some form. User centred design means digital services are tested with real users throughout their development to check they meet their needs. Agile means services are launched early and iterated based on learnings. Design standards, assessments and in-house digital skills help set a high baseline.
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Keynote - Civic Analytics Network
A talk to the Chief Digital and Data Officers from city governments across the USA. Hosted by the Ash Center at the Harvard Kennendy School.
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Data: government, privacy and understanding
A talk to the GovDesign network about privacy and trust in government
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Power, design, and possibilities: Designing digital services that are accountable, understood, and trusted
Welcome to this session about power and importance of designing digital services that are understandable, accountable and trusted.