Publications

• Designing the seams, not seamless design - The Service Gazette, 27 April 2025
• Building the next generation of digital public services - Computer Weekly, 5 September 2024
• Government as a platform - who pays? - The Bennett Institute for Public Policy, 15 February 2021
• A working definition of Government as a Platform - Harvard Kennedy School, Ash Center for Democratic Governance and Innovation, State of Digital Transformation report 2019, 31 May 2020
• The Online Resolution Service: a prototype of a shared platform for online complaints - Doteveryone, 11 May 2020
• Government as a Platform: How Policy Makers Should Think about the Foundations of Digital Public Infrastructure - Harvard Kennedy School Review, 14 January 2020
• Playbook: Government as a Platform - Harvard Kennedy School - Ash Center for Democratic Governance and Innovation, 01 November 2019
• Government as a Platform - the hard problems - Harvard Kennedy School digitalHKS programme, 28 March 2019
• A Right to the Digital City - Smart London ‘new deal for city data’ consultation, cowritten with Andrew Eland, 28 March 2018
• Building a Bicycle Barometer -  IEEE Spectrum, 21 May 2013