- Tom Loosemoore, “Making government as a platform real”, Public Digital blog, 25th September 2018, http://public.digital/2018/09/25/making-government-as-a-platform-real/ This article includes screenshots of a prototype of a single service for starting a company in the UK
- Angelica Quicksey, “Service Design for Public Policy”, Medium, 29th September 2018, https://medium.com/@angelquicksey/service-design-for-policy-b0a9408dced1
- Bryan Glick, “GDS is ‘sidelined’ and government as a platform ‘is dead’, says Francis Maude”, Computer Weekly, 14th September 2017, https://www.computerweekly.com/news/450426316/GDS-is-being-sidelined-and-government-as-a-platform-is-dead-says-Francis-Maude Maude said attempts to build new central functions to coordinate across departments — such as GDS — were thwarted by “mandarins” and “heavily resisted by the HM Treasury”. “For much of the mandarinate this was an assault on their autonomy and empires, and what we know about empires is that they fight back — and boy, are they fighting back,” he said.
- There are examples of services that are operated in partnership today, such as the UK public library system, where central and local government share accountability for the service, but the service delivery is still local.
- Aneesh Chopra and Nick Sinai, “Wholesale Government: Open Data and APIs”, Medium, 9th April 2015, https://medium.com/@ShorensteinCtr/wholesale-government-open-data-and-apis-7d5502f9e2be
- Lindsey Smith, “Booking campsites on Recreation.gov is a mess. Here’s the solution”, San Francisco Chronicle, 4th march 2019, https://www.sfchronicle.com/travel/article/Recreation-gov-is-a-mess-Here-s-the-solution-13655884.php A recent example is recreation.gov, which has a public facing website for finding and booking campsites and tours on federal land. It also has an API that is used by commercial websites to do the same thing. (I think this article is a bit unfair on the government run website)
- Justin Elliot, “Congress Is About to Ban the Government From Offering Free Online Tax Filing. Thank TurboTax.”, ProPublica, 5th April 2019, https://www.propublica.org/article/congress-is-about-to-ban-the-government-from-offering-free-online-tax-filing-thank-turbotax
- Christoph Raetzsch, Gabriel Pereira, Lasse S Vestergaard, Martin Brynskov, “Weaving seams with data: Conceptualizing City APIs as elements of infrastructures”, 10th February 2019, Big Data & Society, https://doi.org/10.1177/2053951719827619
- “2018 State of DevOps Report”, https://puppet.com/resources/whitepaper/state-of-devops-report/thank-you The State of Devops 2018 report found that even relatively low performing organizations update their online services weekly or monthly, and the better performers deploy changes hour-by-hour
- David Eaves and Ben McGuire, “Part 2: Proposing A Maturity Model for Digital Services”, Medium, 7th September 2018, https://medium.com/digitalhks/part-2-proposing-a-maturity-model-for-digital-services-9b1d429699e7
- Interview
- Anais Reding, Chris Pinder and Kaz Hufton, “How Government as a Platform is making things better for users” Government as a platform blog, 13 March 2018, https://governmentasaplatform.blog.gov.uk/2018/03/13/making-things-better-for-users/
- Mike Bracken, “Argentina just made driving licences digital”, Public Digital blog, 12th February 2019, https://public.digital/2019/02/12/argentina-just-made-driving-licences-digital/
